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BMC Help Desk
- BMC offers BizTech
Expert, a Level One Help Desk for the typical business or
institutional desktop and laptop environment.
Biztech Expert provides the following:
·
Full
on-line and telephone support
·
24x7x365
or 8X5 business day coverage*
·
Real time
tracking of all calls
·
Unlimited
use
·
Annual
Fee
*Less National Holidays
Reporting:
BMC Solutions has the ability to provide customized reports
utilizing Crystal Reports and other reporting software. The
final version of all reports will be based on the end-user
requirements.
BizTech can
also provide customized Help Desk solutions.
Help Desk
Information Sheet (.pdf)
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